program free for 60 days. The company says it will boost its internet service speeds from 15/2 Mbps to 25/3
Mbps, which qualifies the service as high-speed broadband under FCC guidelines. Comcast will also
suspend data caps for 60 days and refrain from disconnecting service or charging late fees for customers
who contact the company regarding overdue payments.
Cox Internet
Starting Monday, new customers can receive a free month of internet service in the company's
Connect2Compete plan, available to qualified low-income households for $9.95 a month. The company is
also fast-tracking the application process to get families connected more quickly.
This provider will make its Complete Care support program free to all residential customers who have
technical issues or need assistance installing features like education software or teleconferencing. The
company is going to increase internet speeds from 25/3 Mbps to 50/3 Mbps for 60 days for the Starter,
StraightUp Internet, and Connect2Compete packages, and speed up the implementation of a 50Mbps
upgrade for users of Cox's Essentials service. That upgrade had been scheduled for later in the year.
HTC
This provider is offering the same benefits as AT&T.
Northland
This provider offers a $25.00 a month package for New Residential customers. No mention of installation
or cancellation fees. No COVID-19 Memo found on their website.
T-Mobile
This provider has no data cap for its home internet service. All current T-Mobile and Metro by T-Mobile
wireless customers who have cell-phone plans with data will be granted unlimited smartphone data for the
next 60 days (excluding roaming). They'll also receive an additional 20GB of mobile hot spot/tethering
service for those two months. The company is working to provide Lifeline low-income customers with up to
5GB of free data per month over the next two months.
Verizon
This provider recently increased speeds at no extra cost on some mid-tier FIOS services, bumping the 100
Mbps tier to 200 Mbps and the 200 Mbps tier to 300 Mbps. The company reports that it places no data
caps on its home internet broadband services. Verizon also offers a low-cost Lifeline plan for qualified
families.
Sprint
This provider has two plans for hotspot connectivity.
• $22.99 unlimited per device, per month. Six-month commitment. Refurbished hotspots
at no charge.
• $15.00 10GB plan per device, per month. $10 onetime charge for hotspot.